Privacy policy

At Jethu Ram (Shri Balaji Mewa Distributors), we respect your privacy and are committed to protecting your personal information. 
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect
- Personal details such as your name, phone number, email address, and shipping address.
- Payment details (securely handled via our payment partners; we do not store your card data).
- Browsing data (IP address, cookies, browser type) to improve user experience.
- Voluntary information shared through customer support or feedback forms.

2. How We Use Your Information
- To process, fulfill, and deliver your orders.
- To send order confirmations, updates, and delivery notifications.
- To send promotional offers, new product updates, and festival discounts (only if you opt-in).
- To analyze site performance and improve product offerings.

3. Data Retention
We retain your information only as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes.

4. Third-Party Services
We use trusted third-party services such as payment gateways, courier partners, and analytics providers. These services have their own privacy practices.

5. Cookies & Tracking Technologies
Cookies help us recognize you when you return to our site, save your cart preferences, and offer a more personalized shopping experience.

6. Security
Your personal data is protected through SSL encryption and secure hosting. However, no method of transmission is 100% secure.

7. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at privacy@jethuram.in for any privacy concerns.